Our shipping costs and times, and our returns policy

POSTAGE

We aim to dispatch orders within 2-3 working days of purchase. Due to the value of the work we post using a tracked and signed service within the UK to ensure safe delivery. The cost of shipping within the UK is a flat rate of £6.00 on all individual items, and an additional £1 for every added item. We try to accommodate all requests so please don’t hesitate to get in touch if you need something sent out quickly.

Our International Shipping takes 5-7 days to arrive after dispatch. Shipping costs are based on approximate estimates. If a generated shipping cost seems unreasonably high, please get in touch and we can give you an accurate quote specific to your location.

RETURNS

The quality of our work is something we take very seriously and we take pride in the level of craftsmanship that goes into every piece. Please do contact us immediately if you have any concerns on receiving your parcel and we will endeavour to resolve the issue. We make sure to package every order thoroughly to ensure its safe delivery.

With every purchase we include detailed care instructions on how to look after your woodenware and textiles. Please be aware that every piece is made by hand and requires due care and attention to ensure its long life.

CONTENT

All work shown is our own and made exclusively by us for Forest + Found. Please be advised that we hold copyright and possession of all content found on www.forest-and-found.com. All designs are original to the Forest + Found partnership. If you would like to use any images or information found on our site please do email us at contact@forest-and-found.com. We are happy for any publicity you may wish to include us in, but please make sure to reference and credit us where possible.