A bit more detail on shipping, payment methods and how to ask us any other questions.

Where do you deliver?
We can deliver to anywhere in the world. Select your country from the drop down menu when you checkout and the shipping will update automatically.

When will my order arrive?
We aim to send out products within a day or two of ordering, but please allow up to ten working days for your order to arrive with you. If your delivery hasn’t arrived within this time, contact us at sales@pylotmagazine.com.
In order to keep our postage down we don’t track the items we send out.

What payment options do you offer?
We currently only take payment through PayPal.

Do you offer refunds?
Please note that magazines and books cannot be refunded or exchanged. However, an exception will be made if the products have been heavily damaged during shipment or arrive in poor condition.

I have a question that’s not covered here. Who can I talk to?
If you have any other questions, get in touch at sales@pylotmagazine.com.